BLACK FRIDAY SALE FAQs
Where is my order?
You can track your order via the shipping confirmation email. If you have not received one, it might mean your order has not shipped yet. Please check your inbox for any updates from us.
Can I return or exchange sale items?
All Black Friday purchases are FINAL SALE. No returns, exchanges or store credit. Please check our size guide before you order, and email us at hello@tinyeswim.com if you need help with sizing.
I ordered the wrong size. Can I change it?
You can edit your order, including size, style and shipping address, within 1 hour of placing it. Use the “Edit Your Order” button in your confirmation email or the Customer Portal. After 1 hour we can’t make changes.
Can I get the sale price on an order I already placed?
Sorry, we can’t adjust prices on past orders.
How long will my order take to ship?
Orders usually process in 1–3 business days, but Black Friday is our busiest week of the year. Please allow an extra 3–5 business days for processing. We pack every order as fast as we can, and you’ll get a tracking number as soon as yours ships. Want your order sooner? Choose Priority or Skip The Line at checkout.
I emailed you and haven’t heard back. What’s going on?
We’re getting a lot of messages this week, so replies may take up to 3–5 business days. We’ll get to every email, in the order we received it. Please don’t send more than one email about the same order, because each new email puts you back at the end of the line. Reach us at hello@tinyeswim.com.
When is the sale?
Our Black Friday sale opens to everyone on Wednesday, November 18 at 11 AM ET and runs through Sunday, November 29 at 11:59 PM ET.
How do I get early access?
Our email subscribers shop 1 hour early, starting Wednesday, November 18 at 10 AM ET. The site will be locked until early access opens, and we’ll email our list the link to get in. Not subscribed yet? Sign up here so you get first pick.
Do I need a discount code?
No code needed. Sale prices are already on the site, so just shop and check out.
I’m in Australia. What’s the deal for me?
Everything is 25% off, and GST and duties are already included in your price. No code needed, the discount is already applied.
- Early access for email subscribers: Thursday, November 19 at 2 AM AEDT
- Sale opens to everyone: Thursday, November 19 at 3 AM AEDT
- Sale ends: Monday, November 30 at 3:59 PM AEDT
Is there a Cyber Monday sale?
Yes! Cyber Monday is Monday, November 30. Stay tuned, we’ll share more soon.
Is shipping free?
- U.S. and international: free standard shipping on orders over $85. International customers pay any duties and taxes.
- Australia: free standard shipping on orders over $175 AUD. GST and duties are already included, so there are no surprise fees at delivery.
What is package protection?
Package protection is an optional add-on at checkout that covers your order if it’s lost, stolen or damaged in transit. We highly recommend it during the holidays, when carriers are busiest.
My package was lost, stolen or damaged. Can you help?
If you added package protection at checkout, submit a claim through our portal. Without package protection, we can’t replace or refund lost, stolen or damaged packages. Once an order ships, it’s the carrier’s responsibility, so contact them directly.
♡ happy shopping ♡